UPDATED: Boil Order Now in Effect for Greenfield, Residents

Water customers of the city of Greenfield are under a boil order likely through Monday, Feb. 28, after a pump failure to one of the city's two water towers caused low pressure in the water distribution system. By the afternoon of Feb. 25, it appeared that the low pressure situation would like continue into the weekend.

"Good Friday morning Greenfield," read a Facebook post by the city. "We lost a well pump to one of our towers last night causing low or no water pressure. We are in the process of filling them back up so you should have good water pressure by this afternoon."

By afternoon, it had become clear that bringing the disable pump back online wasn't likely to happen, as a subsequent post by the city explained.

"Good afternoon Greenfield," started the post made by City Clerk Mark Davis. "I want to update you on our low/no water pressure issue. This morning we were hopeful that the pressure would be back up by this afternoon but now it is looking like tomorrow morning."

Davis said that with only one of the two pumps working, refilling the storage tanks in both towers is going much slower than it usually would, and asked water customers to do what they could to use as little water as possible.

"We are asking everyone to please conserve water so this one pump can keep both tanks filled without [it] burning out," said Davis, via the Facebook post.

As temperatures are forecasted to fall into the single digits (F) overnight Friday into Saturday, Davis encouraged residents to keep a trickle water from faucets to keep the water moving and avoid its freezing in the low temperatures and low pressure.

"This won't help our pump situation, but it could keep your pipes from freezing," continued Davis.

A technician has been scheduled to examine the sidelined pump and give the city better information as to what its next steps should be.

"We are so sorry for this unfortunate situation, but we are doing the best we can," Davis said.

The post continued by stating that the boil order would like remain in effect until Monday due to the low water pressure. City staff said that water samples would be tested and residents updated of the results, and if the boil order will be extended if found to be necessary.

Questions can be directed to Greenfield city staff by calling the municipal center (new city hall) at 417-637-2532.